Insourcing vs Outsourcing: What’s Better for Your Company?

IT Outsourcing

Qubit Labs, Qubit Labs Team

Nov 26, 2021

It’d be fair to say that the world went through drastic changes that have altered most industries within the past two years. They have made companies look for novel ways of doing their business. The organizations needed something to help them stay the course and address the challenges. In particular, tech companies required solutions that would offer a high price-to-quality ratio and make them more flexible.

Although there’s no “one size fits all” approach, the number of inquiries associated with insourcing vs outsourcing analysis has substantially increased. So, it’s no wonder that the global IT services market is expected to reach $937,67 billion by 2027, as per Grand View Research. Besides, the pandemic proved that keeping employees in-house isn’t the prerequisite for success.

So, many companies are wondering: is it more effective to opt for outsourcing and pay less for cutting-edge offshore services or stay in-house, working with local developers? Qubit Labs will address this question by comparing insourcing vs outsourcing pros and cons and help you choose the suitable model.

Insourcing vs Outsourcing: Definition

What do you mean by insourcing?

Insourcing is a traditional hiring method, which implies assigning projects to your own IT department’s members.

Companies that use insourcing: Apple, General Electric, Caterpillar

What is outsourcing?

Outsourcing implies hiring an outside organization to complete specific tasks of the company.

Companies that use outsourcing: Slack, GitHub, Skype

The main difference between outsourcing vs insourcing

The primary difference between insourcing vs outsourcing is in the methods of distributing work, projects, or tasks among employees.

In other words, insourcing means you find people who fit your job description and assign tasks that match their area of expertise. Meanwhile, outsourcing entails delegating software development tasks to the vendor company.

Pros and Cons of Insourcing vs Outsourcing

Discussing outsourcing vs insourcing pros and cons is tricky because each company has specific preferences regarding its work. Besides, the selected option has to help the organization grow and outrun the competitors.

Most often, the choice comes down to whether you need in-house skills or can find these skills outside the organization. You have to decide whether a third party could manage your services. If the answer is positive, then you need to understand exactly which of your services.

Let’s make a quick rundown of the IT insourcing vs outsourcing benefits and shortcomings to make a choice easier.

What are the advantages of insourcing?

When assessing the insourcing vs outsourcing benefits, insourcing provides companies with more control over the development processes and the ability to introduce changes whenever necessary. You have direct contact with the employees and can immerse yourself in the development process.

The in-house staff understands company culture and goals, while managers constantly monitor the progress, give feedback, and provide guidance. There are many growth prospects as you receive regular performance reviews and efficiently identify training opportunities.

Other perks of insourcing are the following:

Agility and flexibility. When working with the team of developers for a certain time, the managers understand the capabilities of each member. So, it’s easier to allocate certain tasks to specific members and be confident they’re skilled enough to complete them. Also, after analyzing insourcing vs outsourcing, it’s apparent that in-house employees are more familiar with the company culture, values, and goals and align the projects with these ideas.

Improved communication. Holding regular staff meetings is the best way to ensure that all of your employees stay on the same page. Besides, it facilitates the relations between the team members and management, establishing a more robust company culture. When comparing insourcing vs outsourcing, the first option gives more opportunities to connect with workers and encourage them.

Control over the workflow. You’re always in the loop and can introduce changes whenever necessary. Also, insourcing enables enhanced monitoring of the workflow because you see how the teams are dealing with the assigned tasks. It’s much easier to evaluate their performance based on the achieved results.

What are the risks of insourcing?

Since it’s hard to find a perfect solution that would fit any company, when approaching insourcing vs outsourcing, the latter often surpasses the first option. The main concerns of insourcing are hiring and retention difficulties. But eventually, it all comes down to money.

Besides, since the tech market needs skilled developers, they are often spoiled by choice. And to retain the top talent, your company has to ensure a competitive working environment.

All the Human Resources related issues are time-consuming, trapping managers in a constant hiring loop. This increases stress and anxiety at the workplace and harms productivity levels. That’s why the remote alternative usually wins in the outsourcing vs insourcing battle.

These are some of the disadvantages of insourcing:

Complicated termination. When hiring employees full-time, you sign certain agreements that can’t be violated. These contracts keep you bound to the team members, which makes it complicated to fire them. If you decide that a certain person doesn’t fit the team, you’ll need to pay compensation or opt for time-consuming retraining initiatives.

Higher cost. Maintaining a team of developers on your own is expensive, especially when considering the salaries prevalent in your region. This often makes the analyses of the pros and cons of insourcing vs outsourcing favor the second option.

Administrative expenses. Renting an office, taking care of your team, paying sick leaves, days off, providing equipment, coming up with team building activities, and dealing with insurance bills can significantly hit your pocket.

What are the benefits of outsourcing?

In recent years, multiple IT insourcing vs outsourcing researches proved that outsourcing has the upper hand.

It’s owing to the fact that the companies pay third parties less money than they would pay in-house employees. Cost-efficiency is the main advantage of outsourcing and is usually accompanied by flexibility and time-effectiveness.

It’s easier to cooperate with a remote team that fully understands its capabilities and adapts to your requirements.

In addition, the assessment of outsourcing vs insourcing pros and cons proved that remote employees frequently implement various approaches to their work. These include Agile, Waterfall, or Lean. They help streamline the processes and deliver high-quality products.

Other outsourcing advantages include:

Cost minimization. IT salaries in the US, Canada, Australia, and Western Europe are several times higher than in Eastern Europe, Asia, and South America. So, it’s cheaper to hire developers from the mentioned regions. For example, Ukrainian developers charge $30–$60 per hour, while in the US, the rates vary around $100–$350. Of course, these numbers are approximate because many factors influence the price. However, there is no escaping the fact that hiring Ukrainian developers is more cost-effective.

Reduced risks. All reliable companies make sure the clients can easily find the information about them both on trusted resources and company websites. In this way, it’s easy to understand whether the organization has experience in the required areas. Also, you won’t have to hire additional specialists on your own. Thus, when deciding between outsourcing vs insourcing, outsourcing will free up your time.

Big talent pool. It’s much easier to pick the required team members offered by the global talent pool rather than local. You can compare the available offers and choose the one with reasonable rates, desired experience, and preferred qualifications. So, any IT outsourcing vs insourcing appraisal would give bonus points to the first alternative.

Advanced skills. Does your project need an exclusive skillset or requires vetted developers with the appropriate experience? If so, the software development will be easier if the vendor is in charge of sourcing and hiring.

Scalability. Started a project and understood that you need more/fewer developers to complete it? No problem. Just inform your outsourcing vendor about the changes, and it will quickly do the reshuffle. For example, here at Qubit Labs, we can easily match you with one or 20 Ukrainian developers. Just tell us your requirements, and we’ll have them covered.

Focus on core business goals. Being a jack-of-all-trades is praisable but not always efficient. The key to rapid business development is in delegating the processes, and outsourcing is perfect for this. The vendor takes care of all development needs while you pay attention to business functions that make your company grow.

Efficiency. When choosing between insourcing vs outsourcing IT services, outsourced teams are preferred more often. The reason is, they’re not loaded with tons of additional tasks, calls, and meetings. Their primary goal is to develop and launch the product, and they do everything to make that happen.

What are the disadvantages of outsourcing?

Despite all its advantages, outsourcing has some flaws. Our insourcing vs outsourcing analysis found out that it’s inferior to insourcing because the latter implies cooperating with professionals familiar with your business. They know what exactly has to be implemented to help the company achieve the desired results.

Thus, there are some flaws of outsourcing:

Cultural differences. The developers from certain regions are more flexible than others. For example, the mentality of specialists from Eastern Europe is more similar to Western, and their approach to work is practically the same. However, Asian programmers, say, from India, often use contrasting methods. This often affects a company’s approach to an insourcing vs. outsourcing decision and makes it opt for the first alternative.

Unforeseen charges. When working with people, unexpected expenses might take place. This makes companies spend their cost savings to address the emerging issues.

The lower the price, the lower the quality. Hiring developers who charge $20 per hour is attractive but is it worth it? Hardly. You get what you pay for, so if you don’t want to spend the extra money, it’s better to choose a reliable outsourcing vendor at the outset.

Insourcing vs Outsourcing Cost Analysis

Costs probably play the most critical role in the IT outsourcing vs insourcing comparison, so let’s tackle this topic.

Insourcing:

Employees’ gross salary
Taxes
Mandatory government contributions (pension)
Office and equipment costs
Recruitment and training
Bonuses

Outsourcing:

Fixed hourly/daily rate
Outsourcing partner’s fees (include recruiting, onboarding, payrolls, and back-office)

When deciding between insourcing vs outsourcing IT services, remember that insourcing is preferable for long-term cooperation, while outsourcing fits better when the project has a defined end-date. Nevertheless, outsourcing proved to be more effective within the last couple of years.

Consider Qubit Labs as Your Outsourcing Partner

Usually, a company’s approach to an insourcing vs. outsourcing decision involves any analysis of avoidable costs. But we understand that not all business owners have time and resources to look through all the financial concerns.

That’s why Qubit Labs is ready to help you set up an effective outsourced team. Working with us is simple and efficient. We take care of your team and development processes while you handle core business goals.