In-House vs. Outsourced Software Development: Making the Right Choice

Oksana Zabolotna
HBD at Qubit Labs

Quick Summary:
Many companies prefer in-house teams due to total control, enhanced security, and fast communication. It is believed that outsourcing can slash operational costs by 20-30%, making it a sought-after option for lean startups and companies looking to improve efficiency and cost savings. Get the answer to this question, “What is the difference between in-house development and outsourced development?” and learn why partnering with an outstaffing company is perfect for your next project.

Many business owners face the million-dollar dilemma of in-house vs outsourcing software development. While some companies only stick to an in-house model, others outsource and get excellent results. For instance, Procter & Gamble actively uses outsourcing for its R&D activities as a cost-cutting measure. Qubit Labs’ findings prove that 71.4% of companies find remote employees as productive as their on-site teams. Other potential benefits IT companies point out are the cost-efficiency, flexibility, and unique expertise of offshore talent.

Based on Qubit Labs’ vast experience, we can firmly state that companies with a limited budget that seek unique knowledge at a competitive cost and prioritize scaling and flexibility should opt outstaffing. As a leading outstaffing company, we have helped over fifty clients transform their business operations with complete control, transparent cost, effective communication, and excellent flexibility.

We’ve decided to conduct comprehensive research on in house vs outsourcing software development to help you understand the cost difference between in-house and outsourcing, evaluate in-house and outsourcing software development pros and cons, and navigate this intricate decision-making process. What is included in the service fee of an outsourcing company, and how can it positively influence your budget? Dive in to learn.

Outsourcing vs In-House Development: Hidden Costs of In-House Employees

Qubit Labs conducted comprehensive research to help you understand how much more profitable it is to partner with an outstaffing company than to choose in-house teams. Why? We noticed that things like HR management, accounting, legal expenses, etc., are not usually counted as what IT staffing companies provide. Still, those are included in the service fee. Let’s dive deeper and understand how in house hiring expenses compare to IT outsourcing.

Office Space and Equipment

CBRE’s 2024 US Real Estate Market Outlook shows that most companies will reduce their office space in 2024. As of Q3 2023, approximately 8% of the total U.S. office supply by square footage was less than 50% occupied.

office net absorption stat Source: https://sprcdn-assets.sprinklr.com/2299/f3d6f5d4-8239-422f-a2bf-8d29d6b0c5de-1608051784.pdf

Let’s calculate the approximate cost of office space and equipment, given that each employee should have 125 and 225 usable square feet of office space.

  • The average price per square foot for office listings in the United States is $37.64.
  • OpEx refers to the costs associated with operating and maintaining a commercial property. As of Q2 2024, operating expenditures were $25.43 per square foot per year.
  • Small and mid-sized offices consume around 26 cubic feet (22 cents per cubic foot) of natural gas per square foot and 13 kWh (23 cents per kilowatt-hour) of electricity.

operating expenditures per foot per year Source: https://aquilacommercial.com/learning-center/what-are-operating-expenses-for-office-space-in-austin-texas/

Let’s calculate approximate expenses for various companies.

  • For startups (~ 30 specialists and ~ 150 square feet per person or 4500 square feet of office space), the total cost of office space will be ~ $323,000 annually.
  • For small companies (~ 80 employees and ~ 150 square feet per person or 12000 square feet of office space), the average annual cost is ~ $861,360.

Let’s not forget about equipment and hardware. While equipment and hardware vary depending on the company, we can calculate the cost approximately. For instance, one office worker will need:

  • Sit-Stand desk — $500
  • Ergonomic chair — $300
  • MacBook (depending on type) — $2000
  • HP 22-inch screen — $150
  • Wireless mouse — $80
  • Ergonomic keyboard — $100

Thus, a lean startup with ~30 employees will spend ~ $93,900 on its software development team, whereas small companies with ~ 80 employees will likely spend $250,400.

How Outsourcing Helps

If you collaborate with an outsourcing vendor, you can save ~ $419,000+ annually since they offer a remote cooperation model. You don’t need to cover office, hardware, and software expenses. Your specialists work remotely, and your trustworthy partner will handle all hardware and software-related costs, allowing you to allocate these resources to more critical aspects of your project.

Salaries and Benefits

This is a significant part of the company’s budget. In 2024, JavaScript is the most popular programming language worldwide, so let’s calculate the cost of hiring JavaScript engineers in-house in the USA compared to hiring offshore in Eastern Europe.

The average annual salary for a middle JavaScript developer is $108,000. Benefits such as health and life insurance, paid vacations, access to conferences and training courses, etc., usually comprise 30-40% of the base salary. So, for a US specialist, the benefits will be $37,800 (35% of the base salary). If we calculate the taxes for a single tax class, they will be ~ 23.64% or ~ $25,529.

When choosing between in house vs outsource development, be aware that the overhead costs per person are ~ $3100+ annually. However, this figure can grow substantially, depending on the office space, hardware, software, and industry. Thus, the average cost of an in-house software developer is ~ $171,329.

The Impact of Outsourcing Solutions

Many outsourcing companies can provide you with seasoned developers from Eastern Europe and Latin America. The average software developer’s salary in Eastern Europe is ~ 70% lower than in the US. For instance, a mid-level JavaScript developer will make $47,700 in Poland and $47,000 in Romania. While the salaries are lower, the quality of developers provided is top-notch. According to our clients, we always present high-caliber candidates.

Here is a comparison of the developer salary between the US market and Poland, a top outsourcing location for Qubit Labs’ clients.

The USAPoland
Technology and Experience LevelDeveloper SalaryIndirect Costs and Benefits (~35%)Total Cost for the CompanyDeveloper SalaryTaxes (12%)Total Cost for the CompanyDifference (annually)
Junior Python Developer$85,000$29,750$114,750$26,400$3,168$29,568$85,182
Middle Python Developer$132,000$46,200$178,200$54,000$6,480$60,480$117,720
Senior Python Developer$162,000$56,700$218,700$78,000$9,360$87,360$131,340
Junior PHP Developer$72,000$25,200$97,200$26,400$3,168$29,568$67,632
Middle PHP Developer$114,000$39,900$153,900$54,000$6,480$60,480$93,420
Senior PHP Developer$138,000$48,300$183,600$78,000$9,360$87,360$96,240

Recruiting Cost

The cost per hire in the USA ranges from $4,700 to $28,000 for executives. This cost usually includes IT recruiter salaries ($57,508 per year), internal managers and HR costs, administrative expenses, technology costs, and internal referral bonuses (if any).

IT recruiter salary in United States

What Makes Outsourcing Effective

Usually, most outsourcing providers carefully analyze the client’s requirements and search for suitable candidates for free. We sign a contract after we find a match. Their recruiting processes are smooth, fast, and effective. For instance, in two days, Qubit Labs found and hired a skilled .NET developer for TraxGo, a tracking and monitoring platform. Also, for The Open University, a UK edtech company, we built a dedicated outsourced development team of 5+ developers and helped save budget costs by 58%.

Accounting

For effective accounting operations, you’ll need a full-charge bookkeeper (the average salary is $59,429 annually), a staff accountant (a base salary of $63,974), and a controller (a base salary of $114,106 per year). However, this isn’t a total cost. Add benefits & PTO (~$13,000 annually), overheads & IT (~ $17,000), turnover (~ $63,000 per employee), and several hidden costs (~ $2,800 for overtime, ~ $845 for fines and penalties, and ~ $10,000 for mistakes). So, these services are pretty costly.

How Outsourcing Enhances Operations

Many firms offer a full-stack accounting team with services covered by a set monthly fee. This allows businesses to allocate budgets effectively, avoid budget overruns, and ensure transparent pricing.

Replacement Cost

The cost of replacing an employee is between half and twice their yearly income. If an employee’s salary is $75,000, the replacement cost will be ~ $150,000. This includes recruiting, onboarding, training, lost productivity, and lost time. According to statistics, filling an engineer job can take 94 days. Also, the Talent Access Report by SHRM states that it takes 44 days to fill non-executive roles. This period is challenging for existing employees as they experience disruptions and an increased workload.

Why Outsourcing Is an Excellent Alternative

Retaining existing employees is more effective than searching for new ones. Outsourcing vendors allow businesses to replace specialists during recruiting for free, avoiding unnecessary expenses and delays.

Besides, their professional HR teams leverage the best remote team managing practices to guarantee the specialists’ outstanding performance and job satisfaction. Most of their developers have worked on the same project for over three years, contributing successfully to the initiative’s growth.

HR Support

Every company starts to look for an HR manager at some point of growth because, as CEO, you need to delegate and overlook a lot of processes: onboarding, offboarding, benefits management, team building, and team development. You should be aware of changes and the productivity of your team. All this is covered by the Human Resources manager, whose average annual salary is around $82,466 in the US. IT staffing agencies usually provide this as an included service — a dedicated HR manager, so you don’t have the headache of hiring one.

The Value of Outsourcing

Outsourcing can provide comprehensive HR services, including the creation of HR onboarding and retention plans with the support of a dedicated HR manager. These professionals ensure effective employee training and development, manage payroll and benefits, and guarantee legal and administrative compliance.

Human resources manager salary in United States

Based on the data we gathered during our US market research, we have created a comparison chart showing the cost of building an in-house team in the USA versus outsourcing to Eastern Europe. This calculation is relevant for teams of 10 employees.

In-house vs Staff Augmentation

Which Works Best for You: Outsourcing or In-House?

FeatureIn-houseOutsourcing
ResourcesLimited to a local market or the capabilities of an in-house team.Unlimited. Specialized skills are available worldwide.
TechnologyA limited range for a particular project.A broad range of cutting-edge technologies and tools.
ExpertiseNarrow range.Advanced expertise in several fields.
QualityHigh-quality services.High quality, but it might depend on the vendor.
SpeedLow.High.
ControlComplete control.Depends on the service provider.
FlexibilityAdapting to changes may take some time.Scalability is fast and efficient.
CostHigh (includes infrastructure, benefits, training, and salaries).Reasonable, depending on the outsourcing location you choose.
CultureEasy to maintain the company’s culture.Depends on the third-party provider.
CommunicationImmediate, transparent, and smooth.Less seamless due to time zone differences, but everything depends on the team.
SecurityMore security of confidential data.Less security of confidential data. However, NDAs and other agreements can improve it.
Staffing and trainingAdditional training is needed.There are various experts with the necessary expertise.

In house software development vs outsourcing: which is better for your company? The answer to this question is not as cut-and-dried as you might think. When evaluating the pros and cons of outsourcing software development, it is mandatory to compare them with the pros and cons of in-house software development to select the best business strategy that meets all your business needs and expansion plans.

Qubit Labs’ Insights:

  • Choose in-house employees if you want to control the process from start to finish, require long term commitment and support, and handle sensitive information.
  • Our extensive experience proves that companies with tight deadlines, constrained budgets, and a lack of in-house expertise should opt for outsourcing when choosing outsource vs in house. Besides, this business practice is a perfect choice for firms that seek flexibility, as it allows them to make an informed decision tailored to their specific business objectives and change strategies when needed. On top of that, this model will enable you to hire more employees while staying within your budget.

Success story:
The client was looking for a senior developer in Sweden, but the monthly salary of such a professional was 12,000 euros per month. The company contacted Qubit Labs, and we hired three top-notch specialists within their budget. The experts performed a more significant amount of work with superior quality.

Overview of In-House

In-house development means building a team from the employees you have at your company and assigning specific tasks to them. Usually, you hire specialists by yourself to ensure they share the same goals as your company. Building an in-house team makes sense when you have a long-term project and tasks that the specialists need to perform regularly.

Tech giants like Google, Amazon, and Apple prefer using internal resources to secure innovation and ensure long-term business development and refinement. However, they also use outsourcing to access global talent and maintain a competitive edge.

When to Opt For An In-House Model?

To make the right choice between in house development vs outsourcing, answer the following questions:

  • Do you want to have complete control over your software development projects?
  • Do you want to stay in touch with the developers during working hours and communicate face-to-face?
  • Do you have a project that requires frequent updates and optimization?

If you answered “yes” to all these questions, opting for an in-house development team is better.

Overview of Outsourcing

IT outsourcing means collaborating with outside companies that provide custom software development services, manage infrastructure, and engage in other IT tasks. Outsourcing software development is one of the best ways to attract skilled specialists to your team. The remote team will build the products for your company, and the outsourcing vendor will ensure smooth development processes and take care of all the hiring and firing activities. Software outsourcing is a great way to free up time, focus on primary business goals, and reinforce your company with vetted specialists without spending a fortune.

When to Consider Outsourcing?

  • Does your company specialize in software development?
  • Are there enough skilled specialists in your area whose salaries stay within your project’s budget?
  • Is it easy for you to scale your team?

If you answered “no” to all these questions, opt for software development outsourcing. Here is our advice: Ukrainian developers for hire deliver top-rated products and are experienced in working with global companies. So, it’s worth paying attention to them when deciding on the outsourcing destination.

In House vs Outsourcing Pros and Cons

The decision between in-house vs outsource development oftentimes hinges on striking a balance between speed, quality, and cost. Depending on a niche, business, and situation, either in-house or outsourcing might be a viable option. However, if you want to know which is more suitable for your case, let’s review in-house vs outsourcing pros and cons.

In-House Development Pros

Advantages of In-House

Perfect Cultural Fit

In-house employees will share the same mentality and language, be 100% integrated into your company’s structure, share your goals, and follow common company’s values. This will ensure high-quality output and consistent development.

Fast and Direct Communication

Employees who share your working hours and office space will likely keep you in the loop. This will make communication more comfortable and transparent, eliminating misunderstandings, promoting problem-solving, and boosting effectiveness.

Excellent Responsiveness

Usually, in-house employees fix errors and bugs quickly, ensuring the project remains on track and all delays are avoided. Besides, their iterative improvements enhance the overall quality of a digital solution, helping a company to stay competitive in the market.

Long-term Value

Investing in developing and training in-house specialists always pays off, as they become more skilled, better understand the company’s processes, and bring fresh perspectives to new projects. Continuous development also fosters high loyalty and reduces turnover costs compared to hiring and onboarding external candidates.

Robust Security and Intellectual Property Ownership

Businesses in specific domains like game, fintech, e-commerce, and healthcare prefer hiring in-house staff to ensure data security and compliance, avoid leaking trade secrets, and save costs on additional licensing or royalties.

In-House Development Cons

Disadvantages of In-House

Limited Talent Pool

What are the challenges of in-house software development? According to Qubit Labs’ latest report, 76% of tech companies are experiencing an IT talent shortage. Many companies struggle to find the right talent locally, leading to increased local salaries and generous bonus packages. As a result, firms can hire on-site specialists who lack experience or knowledge at a steep price simply because of the limited pool of specialists.

High Cost

In-house development is always much more expensive than outsourcing. It usually entails taxes, social benefits, office space, hardware, software, training, insurance, and a salary that heavily depends on the competitive local market and the cost of living in a particular country. To illustrate the point, let’s consider the taxes and average salaries in the USA and Eastern Europe.
A software engineer in the USA makes, on average, $105,147 annually, and the tax is progressive and varies by state. A software developer in Poland earns $42,000 annually, with a tax of 12%.

Low Retention Rate

This factor is crucial because an in-demand specialist may quit at an essential project stage. In that case, the company would have to urgently find a replacement, which would cause additional costs and losses for the current project.

To complete our in-house software development vs outsourcing comparison, let’s analyze software outsourcing pros and cons.

Software Outsourcing Pros

Advantages of Outsourcing

What are the main advantages of outsourcing software development? Software development companies emphasize that it allows them to enhance efficiency, cut costs, increase time-to-market, access specialized expertise, and drive innovation.

Cost Efficiency

“Hiring from developing countries can be much cheaper than hiring locals by our average wage rate. Due to the difference in currency and other financial factors, the wage rate of these countries is much lower hence, it is cost-effective to hire those candidates instead. Moreover, outsourcing month-based projects can save you some money too. Instead of hiring a permanent employee on your payroll, you can just pay a certain amount to get the work done in days. This is especially efficient for roles that are occasionally required,” states Kyle Kroeger, Entrepreneur and Finance Expert at The Impact Investor.

Qubit Labs survey proves that 82.9% of tech businesses work with remote teams due to their cost-efficiency. They offer competitive rates and reduce operational costs by eliminating the need for infrastructure, personnel, and equipment investment. Eastern Europe, Asia, and Latin America are some of the most popular outsourcing destinations. They boast low taxes, reasonable salaries, government support, and vast talent pools. Since the competition and cost of living in these regions are lower, you can easily find top-league developers at an affordable price.

Human Resources Savings

Hiring and onboarding new employees can be lengthy and pricey. This situation occurred with our client, an automotive e-commerce platform. The client needed PHP specialists, so instead of partnering with an outstaffing agency, the firm decided to go with it alone. Instead of filling vacancies fast, they only increased their HR department and spent a lot of resources on finding the right fit. After several setbacks, they contacted Qubit Labs, and we provided a selection of 59 candidates over three months, allowing them to tap into a pool of qualified specialists, save costs, and prevent project delays.

Access to Qualified Experts

Outsourcing offers access to a global pool of professionals within hours. You can quickly find the required knowledge in cost-effective locations without compromising quality. Most companies hire talent in Eastern Europe, a booming hub with first-class specialists, perfect time zone management, excellent business culture compatibility, and high English proficiency. Qubit Labs has been in the local market for over eight years, and we know how to match you with a specialist who meets your project and budget requirements and demonstrates outstanding communication skills and unparalleled productivity.

“Successful outsourcing begins with two things above all else: organization and transparency. With effective communication, an alignment on goals, and clear deliverables, all companies — both startups and large corporations alike — can lead successful outsourcing efforts,”

says Gerald Lombardo, Co-Founder of The Word Counter.

Extensive Talent Pool

The second option has a huge advantage when choosing between in-house development vs outsourcing. It provides unlimited hiring opportunities, allowing you to choose from an extensive talent pool of experienced specialists with any required skills.

“There is a misconception out there that just because someone is from another country they are not as smart as an American worker – this could not be more wrong. Some of the best developers we have found are abroad,”

says Dave Evangelisti, Founder and CEO at Test Guide.

Unmatched Scalability

The key benefit you get when collaborating with third-party vendors is freedom. You can decide how many experts you need, how to arrange your workforce to focus on your strategic goals, and when to scale your dedicated team to keep your initiative running. Qubit Labs can support any of your plans. We can expand your team to keep up with your development pace or reduce team size after a peak period. These outsourcing services do not require much time or additional cost.

Software Outsourcing Cons

Disadvantages of Outsourcing

Quality Issues

In some cases, it may be challenging to uphold uniform quality standards. Therefore, it is necessary to establish transparent communication means, performance monitoring, and implement robust testing techniques.

Potential Security Risks

Collaborating with external providers can pose certain security risks, so it is paramount to ensure robust security measures. Companies handling sensitive data must establish strict security rules to prevent data leakage or unauthorized access.

Lack of Direct Control Over Employees

Outsourcing isn’t as transparent as in-house development, and you can’t gather a meeting in 15 minutes. You can’t reach the outsourced team in person, which might cause some trust issues. However, various software solutions will help you monitor the team’s progress.

Different Time Zones

Although this is one of the most commonly mentioned factors in the inhouse development vs outsourcing comparison, it doesn’t hinder the development if you have a professional team. Besides, multiple tools help synchronize the work and keep all team members on the same page.

Cut Costs and Find the Right Talent with Qubit Labs

Though in-house offers greater control and excellent security compliance, outstaffing is a better choice for businesses across all verticals as it allows for embracing a global tech workforce, driving innovation, and effortless scaling. If you partner with Qubit Labs, you will gain complete control over the development process, and we will handle all administrative, financial, and legal tasks to help you focus on your core operations. You won’t have to deal with the search, onboarding, retention, payroll, and other issues because we will cover everything for you.

Qubit Labs in numbers:

  • 70+ clients worldwide;
  • 450+ filled positions for clients from 18+ countries;
  • 1 week to engage matching talent
  • Two weeks to close a vacancy, regardless of its complexity.
  • 24 hours to hire top-tier developers on Bench;

Do you have an idea? Share it with us. Would you like to discuss cooperation terms? Book a free consultation call, and let’s transform your business together!

Qubit Labs Services

FAQ

What Is the Difference Between In-House and Outsourced?

The main difference between inhouse software development vs outsourcing is that you leverage the skills of your in house resources when you stick to an in-house model. On the other hand, outsourcing implies cooperating with a third-party vendor to handle development operations.

What Is An Example of In-House and Outsourcing?

In-house means assembling an internal team to handle various projects, whereas outsourcing signifies hiring external professionals to handle diverse development tasks.

How Do You Decide In-House or Outsourced?

The decision between inhouse vs outsource software development hinges on a plethora of factors, including your domain, project requirements, tech stacks, budget, and security specifications. Outsourcing is a cost-effective solution if you prioritize efficiency, focus on core business functions, and want to access global expertise. However, if you deal with sensitive data and require complete control, handling projects in house is your ultimate choice.

Can Outsourcing Provide Better Access to Specialized Expertise?

Indeed. Outsourcing has proven to be a wise move for businesses across multiple verticals. It allows companies to tap into a global talent pool with unique expertise, domain knowledge, and experience that may not be available locally.

Can In-House Teams Collaborate with Outsourced Developers?

Yes, regular communication and collaboration ensure all team members are on the same page, their goals are aligned, and they share the same vision.

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